Frequently Asked Questions
Everything you need to know about shopping with Junees
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different styles.
Can I track my order once it has been placed?
Yes, as soon as your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are the colors of the clothing accurate on the website?
We strive to display our products as accurately as possible. However, due to different monitor settings and lighting during photography, slight color variations may occur.